• Resolved dglite

    (@dglite)


    Hi: how are you? When I try to add a new account for Facebook Auto Post on Jetpack, I get an error… “Connection Limit”, pls check…

    https://prnt.sc/ncc9t2

    I have lots of accounts connected, from clients, but need more. How to fix it? Thks…
    dglite

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support darnelldibbles

    (@darnelldibbles)

    Hi there,

    Due to an issue of users spamming Publicize, there’s a per-user Publicize connection limit of 15 and a per-site limit of 45. So, if reached either of those numbers, that is why you are receiving the error.

    Please let me know if you have any questions.

    Thanks,

    Thread Starter dglite

    (@dglite)

    Hi: ok thks for your great support. So in order to avoid that limitation, if my cient wants to post more social networks from his site, he should have to build another site and add another Jetpack account? Or how to fix it?
    Thks…
    dglite

    Plugin Support darnelldibbles

    (@darnelldibbles)

    Hi there,

    So your client reached the per site limit of 45?

    Jetpack doesn’t allow you to publicize to multiple pages from a single account, but you can add a new connection, to a new Facebook account, to work around the problem.

    Start by going to Facebook, and log out of your account. Log back in with another Facebook account, listed as an admin on your Facebook Page. You should then be able to go back to Settings > Sharing in your dashboard, and click on “Add a new Connection” to create a new Publicize connection.
    You can read more about Publicize here:

    http://jetpack.me/support/publicize/#facebook

Viewing 3 replies - 1 through 3 (of 3 total)

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