• Resolved robertcmorton

    (@robertcmorton)


    From the 15th September all data from Rankmath stopped.

    Reconnecting Google account was not allowed.

    Upon contacting their technical support, and Rankmath technical support logging into my site – they determined that Embedpress is the issue.

    Disabling Embedpress allows logging back into Google Services via Rankmath

    Please advise how to solve this issue.

    • This topic was modified 2 years, 9 months ago by robertcmorton.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @robertcmorton ,

    Greetings. Sorry for the inconvenience that you faced.

    We have checked your query and are able to reproduce it on our end. We are forwarding your query to the DEV team, and hopefully, they will fix it soon.

    Could you please connect Rank Math SEO with your Google account while EmbedPress is deactivated? Then, log out from your Rank Math Google account, activate EmbedPress, and try connecting Rank Math SEO with Google again following this: https://d.pr/v/b585IC and let us know how it goes.

    Rest assured, we will fix this issue soon and keep you updated.

    Thank you.

    Thread Starter robertcmorton

    (@robertcmorton)

    Can you message me when the issue has been resolved so I can re-activate plugin. Thanks

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @robertcmorton ,

    Greetings. Sorry for not getting back to you sooner.

    We’ve resolved the issue from our end and released a new version of EmbedPress. You can review the changelog for EmbedPress here. Could you please update your plugin to its most recent version and check if the issue you’re encountering persists?

    Looking forward to hearing back from you.

    Thank you.

    Thread Starter robertcmorton

    (@robertcmorton)

    Thanks for the update. I have installed the latest version and will continue to test

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @robertcmorton ,

    Greetings.

    Please test with the latest version of EmbedPress and let us know the update. We are looking forward to hearing back from you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Conflict with Rankmath’ is closed to new replies.