clear the form after submit

  • Resolved was955

    (@was955)


    7 years, 6 months ago

    hello

    i have a problem with the plugin “Contact Form 7 – PayPal & Stripe Add-on”
    each time i press on submit in the form even if PayPal is not activated on that form it clear the form and after fill it again it shows the errors or redirect to PayPal

    do you know what is causing this?

    this happens only when i activate this plugin “Contact Form 7 – PayPal & Stripe Add-on”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Scott Paterson

    (@scottpaterson)

    7 years, 6 months ago

    Hi @was955,

    The plugin should only redirect if you have enabled PayPal on the form. Go to Contact -> select your form -> PayPal & Stripe tab.

    Other then that, it could be a caching or JavaScript issue. If you still have problems can you post the link to your site.

    Thread Starter was955

    (@was955)

    7 years, 6 months ago

    i still have it
    look here
    https://keshertours.com/contact/

    this form dosn’t have the PayPal but the plugin activated and that’s why it acts like i told you before

    to see the form that includes the PayPal u can try this link
    https://keshertours.com/online/?id=8476

    you will notice that after you fill the form after first submit it will clear the form

    and after you fill again you get the error messages or the real submit or redirect

    Thread Starter was955

    (@was955)

    7 years, 6 months ago

    any thoughts that could help me please

    Plugin Author Scott Paterson

    (@scottpaterson)

    7 years, 6 months ago

    I just tested this form: https://keshertours.com/contact/ and it does not redirect to PayPal.

    I just tried to test this form: https://keshertours.com/online/?id=8476 – however it keeps saying “The form contains one or more required fields that you have not completed.” and will not let me submit the form. It appears that you may have setup for the form incorrectly which is not related to the PayPal plugin at all.

    Thread Starter was955

    (@was955)

    7 years, 6 months ago

    you tried the link after i found what was causing the problems 2 plugins
    1-Contact Form 7 Captcha Pro
    2- Contact Form CFDB7

    i am trying to find what is causing the
    “The form contains one or more required fields that you have not completed.”

    Thread Starter was955

    (@was955)

    7 years, 6 months ago

    by the way does your plugin takes radio button field or only dropdown menu ?

    Thread Starter was955

    (@was955)

    7 years, 6 months ago

    the problem was with passenger 3 which was hidden but the fields was mandatory
    i removed the mandatory and now it is all working fine

    thank you a lot for the help

Viewing 7 replies - 1 through 7 (of 7 total)

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