CleanTalk Authorization Code Not Sent
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Every time I log in, it says that the code has been sent to my email, however it never arrives. It’s not in either my regular mail nor in my junk folder. Help please!
The page I need help with: [log in to see the link]
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Hello @kateschwanke
As @eugenecleantalk already mentioned CleanTalk does not send emails with the 2FA verification codes. You need to check the functionality of the mail server of your website.
Anyway, you can deactivate the 2FA option from your CleanTalk Dashboard.
Go to your CleanTalk Dashboard and do the following:
1. Switch to your Security Dashboard: Menu “Services” —> choose “Site Security“.
Direct link: https://cleantalk.org/my?cp_mode=security
2. Find your website and click the link “Settings” under its name.
3. Disable the option “2-Factor Authentication” and click the button “Update“.
If it is already disabled then click the button “Update” right away.
Does it work?
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