Checkout only refreshes page

Resolved svenjaschan
(@svenjaschan)

4 years, 8 months ago

Hey 🙂
I setup the plugin and set pay with bill.
If I click on confirm payment, the page only refreshes. Nothing happens…
Best regards
sven

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author

(@andrewza)

Hi Sven,

Thank you for reaching out to Paid Memberships Pro, I just replied to the other thread you commented on and saw this now.

Please can you provide me with your Site Health Information. To retrieve this information, please navigate to Tools > Site Health > Select the info option at the top of the screen > Copy Information to Clipboard and include this in your next reply.

Thread Starter

svenjaschan

(@svenjaschan)

4 years, 8 months ago


Hey Andrew, i can provide you admin access, if you give me channel where i can post.
I saw that other peoble has same problem. 

here is the info:

### wp-core ###

version: 5.8.1
site_language: de_DE
user_language: de_DE
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de
wordpress_size: 17,02 GB (18273061048 bytes)
uploads_path: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content/uploads
uploads_size: 289,19 MB (303238603 bytes)
themes_path: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content/themes
themes_size: 10,88 MB (11410638 bytes)
plugins_path: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content/plugins
plugins_size: 146,91 MB (154042419 bytes)
database_size: 73,19 MB (76742656 bytes)
total_size: 17,53 GB (18818495364 bytes)

### wp-dropins (1) ###

maintenance.php: true

### wp-active-theme ###

name: UnderStrap Child (understrap-child)
version: 0.5.5
author: Holger Koenemann
author_website: http://www.holgerkoenemann.de
parent_theme: Understrap (understrap)
theme_features: core-block-patterns, widgets-block-editor, menus, automatic-feed-links, title-tag, html5, post-thumbnails, customize-selective-refresh-widgets, post-formats, custom-background, custom-logo, responsive-embeds, editor-styles, align-wide, editor-color-palette, widgets, editor-style
theme_path: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content/themes/understrap-child
auto_update: Deaktiviert

### wp-parent-theme ###

name: Understrap (understrap)
version: 1.0.1
author: Howard Development & Consulting
author_website: https://howarddc.com
theme_path: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content/themes/understrap
auto_update: Deaktiviert

### wp-plugins-active (25) ###

Advanced Custom Fields PRO: version: 5.10.2, author: Delicious Brains, Automatische Aktualisierungen deaktiviert
All-in-One WP Migration: version: 7.49, author: ServMask, Automatische Aktualisierungen deaktiviert
All-in-One WP Migration Unlimited Extension: version: 2.42, author: ServMask, Automatische Aktualisierungen deaktiviert
All Meta Tags: version: 4.47, author: Space X-Chimp, Automatische Aktualisierungen deaktiviert
Borlabs Cookie - Cookie Opt-in: version: 2.2.35, author: Benjamin A. Bornschein, Borlabs, Automatische Aktualisierungen deaktiviert
Category Order and Taxonomy Terms Order: version: 1.5.7.7, author: Nsp-Code, Automatische Aktualisierungen deaktiviert
Classic Editor: version: 1.6.2, author: WordPress Contributors, Automatische Aktualisierungen deaktiviert
Contact Form 7: version: 5.5.2, author: Takayuki Miyoshi, Automatische Aktualisierungen deaktiviert
Contact Form CFDB7: version: 1.2.5.9, author: Arshid, Automatische Aktualisierungen deaktiviert
Custom Post Type UI: version: 1.10.0, author: WebDevStudios, Automatische Aktualisierungen deaktiviert
Elementor: version: 3.4.7, author: Elementor.com, Automatische Aktualisierungen deaktiviert
Elementor Pro: version: 3.5.0, author: Elementor.com, Automatische Aktualisierungen deaktiviert
Loco Translate: version: 2.5.5, author: Tim Whitlock, Automatische Aktualisierungen deaktiviert
Mailjet for WordPress: version: 5.2.12, author: Mailjet SAS, Automatische Aktualisierungen deaktiviert
Paid Memberships Pro: version: 2.6.4, author: Stranger Studios, Automatische Aktualisierungen deaktiviert
Paid Memberships Pro - Register Helper Add On: version: 1.7, author: Paid Memberships Pro, Automatische Aktualisierungen deaktiviert
Paid Memberships Pro - Roles Add On: version: 1.4.1, author: Paid Memberships Pro, Automatische Aktualisierungen deaktiviert
Paid Memberships Pro - Set Expiration Dates Add On: version: 0.6, author: Stranger Studios, Automatische Aktualisierungen deaktiviert
Paid Memberships Pro - Subscription Delays Add On: version: .5.4, author: Paid Memberships Pro, Automatische Aktualisierungen deaktiviert
Post Types Order: version: 1.9.5.7, author: Nsp Code, Automatische Aktualisierungen deaktiviert
PowerPack Pro for Elementor: version: 2.6.1, author: Team IdeaBox - PowerPack Elements, Automatische Aktualisierungen deaktiviert
SVG Support: version: 2.3.19, author: Benbodhi, Automatische Aktualisierungen deaktiviert
UpdraftPlus - Backup/Restore: version: 1.16.63, author: UpdraftPlus.Com, DavidAnderson, Automatische Aktualisierungen deaktiviert
Wordfence Security: version: 7.5.6, author: Wordfence, Automatische Aktualisierungen deaktiviert
Yoast SEO: version: 17.5, author: Team Yoast, Automatische Aktualisierungen deaktiviert

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-01-06 https://imagemagick.org
imagick_version: 3.5.1
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 80 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 49152
	imagick::RESOURCETYPE_MAP: 80 GB
	imagick::RESOURCETYPE_MEMORY: 40 GB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.60.el7.x86_64 x86_64
httpd_software: nginx/1.20.1
php_version: 7.4.22 64bit
php_sapi: fpm-fcgi
max_input_variables: 8192
time_limit: 900
memory_limit: 1024M
max_input_time: 900
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.29.0 NSS/3.53.1
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.33
client_version: mysqlnd 7.4.22

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content
WP_PLUGIN_DIR: /var/www/vhosts/h158466.web222.dogado.net/internetkoeche.de/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### pmpro ###

pmpro-cron-jobs: pmpro_cron_expire_memberships (2021-11-08 11:12:51) | 
pmpro_cron_expiration_warnings (2021-11-08 11:12:52) | 
pmpro_cron_admin_activity_email (2021-11-09 09:30:00) | 
pmpro_cron_credit_card_expiring_warnings (2021-12-06 14:12:51)
pmpro-gateway: Zahlen auf Rechnung
pmpro-gateway-env: Live/Production
pmpro-orders: 0 orders
pmpro-discount-codes: 0 discount codes
pmpro-membership-levels: {
    "1": {
        "id": "1",
        "name": "WordPress Wartung BASIC",
        "description": "<ul>\r\n \t<li>Monatliche Updates<\/li>\r\n \t<li>Uptime Monitoring<\/li>\r\n \t<li>W\u00f6chentliche Backups<\/li>\r\n \t<li>Monatlicher Report<\/li>\r\n \t<li>Malware & Sicherheitsscan<\/li>\r\n \t<li>15 Min. Remote Hands<\/li>\r\n<\/ul>",
        "confirmation": "Dies ist eine Best\u00e4tigung!!!",
        "initial_payment": 55,
        "billing_amount": 99,
        "cycle_number": "1",
        "cycle_period": "Month",
        "billing_limit": "0",
        "trial_amount": 0,
        "trial_limit": "0",
        "allow_signups": "1",
        "expiration_number": "0",
        "expiration_period": ""
    },
    "2": {
        "id": "2",
        "name": "WordPress Wartung PREMIUM",
        "description": "<ul>\r\n \t<li>Zweiw\u00f6chentliche Updates<\/li>\r\n \t<li>Uptime Monitoring<\/li>\r\n \t<li>W\u00f6chentliche Backups<\/li>\r\n \t<li>Monatlicher Report<\/li>\r\n \t<li>Malware & Sicherheitsscan<\/li>\r\n \t<li>30 Min. Remote Hands<\/li>\r\n \t<li>Kostenpflichte Premium Lizenzen<\/li>\r\n<\/ul>",
        "confirmation": "",
        "initial_payment": 0,
        "billing_amount": 199,
        "cycle_number": "1",
        "cycle_period": "Month",
        "billing_limit": "0",
        "trial_amount": 0,
        "trial_limit": "0",
        "allow_signups": "1",
        "expiration_number": "0",
        "expiration_period": ""
    },
    "3": {
        "id": "3",
        "name": "WordPress Wartung PRO",
        "description": "<ul>\r\n \t<li>W\u00f6chentliche Updates<\/li>\r\n \t<li>Uptime Monitoring<\/li>\r\n \t<li>T\u00e4gliche Backups<\/li>\r\n \t<li>Monatlicher Report<\/li>\r\n \t<li>Malware & Sicherheitsscan<\/li>\r\n \t<li>60 Min. Remote Hands<\/li>\r\n \t<li>Kostenpflichte Premium Lizenzen<\/li>\r\n<\/ul>",
        "confirmation": "",
        "initial_payment": 0,
        "billing_amount": 299,
        "cycle_number": "1",
        "cycle_period": "Month",
        "billing_limit": "0",
        "trial_amount": 0,
        "trial_limit": "0",
        "allow_signups": "1",
        "expiration_number": "0",
        "expiration_period": ""
    }
}
pmpro-custom-templates: No template overrides
pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
pmpro-htaccess-cache-usage: On - Browser cache enabled for HTML (ExpiresByType text/html), this may interfere with Content Restriction after Login. Remove that line from your .htaccess to resolve this problem.

Thread Starter

svenjaschan

(@svenjaschan)

4 years, 8 months ago

Hey Andrew 🙂 did you checked it?
Problem still resists…
Best Regards
Sven

Thread Starter

svenjaschan

(@svenjaschan)

4 years, 8 months ago

Found the issue:

Plugin doesnt work with NGINX.

I use apache2, all works.