Changes Won’t Save

  • Resolved TSXtrad3r

    (@tsxtrad3r)


    8 years, 10 months ago

    I have a problem specifically with one gallery where if I change the layout from anything other than “Video Gallery/Content Popup” it doesn’t save, and reverts back to “Video Gallery/Content Popup”. I have a few other smaller galleries that will display in “Thumbnails” so I took the time to re-do this gallery from scratch adding over 100 videos back to it, which worked for a minute, and then again, would not let me use any gallery style other than the one it defaults to “Video Gallery/Content Popup”. Any help would be greatly appreciated, updated to the paid plugin hoping it would fix the problem, and didn’t.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter TSXtrad3r

    (@tsxtrad3r)

    8 years, 10 months ago

    Looking forward to a response. Emailed the support team about 4 weeks ago and got no response. Let me know if you need any more specific details.

    Thank you in advance.

    Thread Starter TSXtrad3r

    (@tsxtrad3r)

    8 years, 10 months ago

    This query is supposed to be for Huge-It Video gallery. Mods, if this is in the wrong place please move it there or inform me so I can delete and repost. Thank you.

    huge-it-support-1

    (@huge-it-support-1)

    8 years, 10 months ago

    Dear TSXtrad3r,

    Thanks for your post.
    Let us kindly mention that commercial or Pro products are not supported in WordPress.org forums and we rather would prefer you to ask questions related to the Premium version of the plugin just contacting us via our Contact us page. Please do not forget to include the link to this forum topic in your email.

    We will wait for your email.
    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)

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