Changes to Forum Support

  • mcsupport

    (@mcsupport)


    8 years, 4 months ago

    Hey there,

    Starting on January 1, 2018, the MailChimp for WooCommerce plugin forum will no longer be actively monitored by a support team.

    The forum is still open for searching and creating new posts, though new topics created will not be addressed by the plugin author or support.

    Moving forward, you can use the following resources to help get questions answered:

    Use the forum to collaborate with the community.
    Although the plugin author will not be monitoring new posts, other users may be able to chime in and assist in troubleshooting or finding an answer to the issue at hand. You can also search the forum to see if your question has been asked before.

    Found a bug? Feature Request? Use Github.
    The plugin’s Github page can be used to document issues or share feature requests you may have. Be sure to troubleshoot thoroughly and search for existing posts before creating something new.

    Contact MailChimp Support.
    The MailChimp Support team offers support via email and live chat. You can find out more about how to access support on the MailChimp Knowledge Base.

    Thanks for reading. We’ll continue monitoring new posts until January 1, 2018. Until then, we’ll keep an eye out for new posts and are here to help.

    – The Plugin Forum Support Team

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