Changed File after Installed

Resolved Brazen Links
(@brazen-links)

7 years, 11 months ago

Why am I receiving notices from Wordfence that /wsdesk/views/settings/crm_settings_premium.php has been changed?

I look at the files hosted on WordPress.org and compare them with what is installed on my site and find there is actually a difference on line 37 and line 115.

What I find on WordPress.org for both lines is this:
<a class="button button-primary" href="https://livedemo.wsdesk.com/" target="_blank"><?php _e('See Live Demo of Pro Version','wsdesk'); ?></a>

What I find installed on my site is this:
<a class="button button-primary" href="http://livedemo.wsdesk.com/wp-admin/admin.php?page=wsdesk_settings" target="_blank"><?php _e('See Live Demo of Pro Version','wsdesk'); ?></a>

There are a few concerns I have about this. How are you changing files in your plugin after I install it on my site which makes it not match with what I can download from WordPress.org?

Have you had me agree to allow you to make internal changes to my website, inconsistant with the free plugin hosted on WordPress.org?

Why would you want to put a link into my site that points to one of your admin pages? I’m not following that link because I don’t know what you have put there.

I do note that you changed the link also from https:// to http:// Why?

Please explain this change.

Viewing 5 replies - 1 through 5 (of 5 total)

niladrixadapter
(@niladrixadapter)

7 years, 11 months ago

Hi Brazen Links

We recently changed the link to our live demo website. The one you find in the wordpress.org site is the current link to our live demo. We did not change the version for this minor change hence you are not getting the notice to update to the new version. Therefore, there is a minor code difference between your plugin and the one in wordpress repo.

We DO NOT edit our plugin’s code on customer site without their permission and we have not taken any such consent from you.

The link directs you to a live demo of WSDesk where user’s can try our premium version before they decide to buy it. It is completely safe.

The change you see does not affect the working of WSDesk in anyway, it is only a marketing content change. If you want to get rid of the notice, you can delete WSDesk and download a new copy of the plugin.

Regards
Niladri Das Roy

Thread Starter Brazen Links
(@brazen-links)

7 years, 11 months ago

Something you should consider before making a change and not changing the number to invoke an update is that many, MANY people use security plugins that compare files in the repository with what is on a website. That plugin will send notifications to the people running those websites.

They have to make decisions based on what they know about the plugin being reported. Without notice of a change, people (given knowledge of recent plugins that have been used maliciously) become concerned about what is going on with the plugin being reported.

Consider the problems you can cause website owners unnecessarily by just changing files in the current version of your plugin without letting people know there have been changes.

Please do an update on the number of your plugin. I run over 100 sites I have your plugin on. I shouldn’t have to go and delete the one on my site to get rid of that notice. You should update your plugin so that others don’t have to wonder what you did.

Thanks

wsdesk
(@wsdesk)

7 years, 11 months ago

Hi,

We have made a change in marketing content. Now we have updated the plugin and changelog. Here is the link to the changelog-> https://wordpress.org/plugins/wsdesk/#developers

Thread Starter Brazen Links
(@brazen-links)

7 years, 11 months ago

Thank you.

wsdesk
(@wsdesk)

7 years, 11 months ago

Hi,

If you are happy with our product and support, a review will really help:

WordPress review<https://wordpress.org/support/plugin/wsdesk/reviews/#new-post>

Viewing 5 replies - 1 through 5 (of 5 total)

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