wsdesk

Description

This plugin was closed on September 1, 2018 and is no longer available for download.

Reviews

Great service

We’re really bending this plugin to fit our needs. It’s made for support ticketing, but we’re using it for assignments and an instructor/student feedback channel. They’ve been great with their support in getting us there.

Very responsive customer service

The team behind this plugin shows a remarkable responsiveness to feature addition request. I suggested two new features (being able to start the ticket count at a chosen number; user-initiated ticket closures), and they have implemented both of them, and not only that, but also followed up with me to let me know once they were implemented. Very impressive. Thank you!

Great Helpdesk, Awesome support!

Great product, The real gem is the support that comes with the product. No run around, just straight raw 100% on the money support in a timely manner.

Great Support

The big worry when purchasing a paid plugin is always concerning support. Every plugin promises it but many don’t deliver, or are very slow in responding and this can be incredibly frustrating.

We purchased WSDesk to professionalize out training website. It would be pretty ironic if help-desk support software was not well supported but we took the chance. A few issues arose early on in implementation which were born from our own stupidity mostly but we requested support and GOT IT 🙂 Happy days!!

We found ESDesk support to be both responsive, helpful and to the point. Wonderful! Thank you. I would recommend this plugin.

Great product and fantastic support

Great product, exceptionally good and friendly support!
WSDesk is the right tool if you want to offer your customers professional support. The plugin is easy to install, configure and makes the support job much easier.
The support of WSDesk is exceptionally fast and competent. Suggestions for further features are quickly recorded and, if they make sense, implemented just as quickly.
WSDesk is highly recommended.
As a thank you for the great service, I will help to translate the plugin into German.

Read all 28 reviews

Contributors & Developers

“WSDesk – WordPress HelpDesk & Support Ticket System” is open source software. The following people have contributed to this plugin.

Contributors

“WSDesk – WordPress HelpDesk & Support Ticket System” has been translated into 1 locale. Thank you to the translators for their contributions.

Translate “WSDesk – WordPress HelpDesk & Support Ticket System” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.