Hi @ricardo,
Thank you for your feedback. Might be a design issue Can you tell me which device you are using and also send the url of the page.
Regards,
Ankit
Thread Starter
Ricardo
(@ricardods)
Antik, thanks for the answer!
We tryed on an iphone 6. We disabled the plugin on our site, so we don’t lose sales. We will try it on Storefront theme. If I find issue there I will let you know.
Do you have an URL of a store that uses your plugin so I can test on my mobile phone to see what I should expect?
Thanks
Hi Ricardo,
I don’t have iPhone 6 to check directly on device. But when I check it in browser it is showing perfectly fine in iPhone 6 mode. You can view it here. Are you sure that the issue is not because of css/js conflict with your theme or plugin?
Regards,
Ankit
Thread Starter
Ricardo
(@ricardods)
Hello Antik. Thanks for the answer. The image you sent me is for stores that have only 1 gift available. My store has 10 gifts. Plugin is not working for this amount of gifts on mobile devices.
Thread Starter
Ricardo
(@ricardods)
The pop up should be responsive to the screen size, than it would be good. Or user should be able to scroll and see all gifts.
This is true. More than two gifts does not work on smaller devices such as my Sony Z3 compact.
I use only two gifts until this is solved.
Just for your infor. Latest update did not fix this unfortunately.
Hi Ankit,
First of all thanks for the awesome plugin! I also have the problem when using the plugin on mobile devices with multiple gifts the pop up screen is not responsive and therefor the plugin is not usable 🙁 is there a solution for this problem? do you think you can fix this?
thank you so much
Hi All,
Please download plugin file from here and let me know if the popup works in mobile devices.
Regards,
Ankit
Yes, now it works! Thank you very much.
Thread Starter
Ricardo
(@ricardods)
Antik, is the pop prolem fixed on mobile devices? I pretend to start using your plugin back again. Thanks!
