Support » Plugin: Jetpack by WordPress.com » Carousel post comment

  • Resolved nbruley

    (@nbruley)


    When I view a gallery with the Carousel effect, there is a place to enter comments, but the post comment button is hidden and users cannot get to it because the scroll bar does not function within the Carousel. Is there a way to simply disable the comments function to limit user frustration? Thanks.

    (P.S. It does this with both Chrome and Firefox)

    http://wordpress.org/extend/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    You can hide the comment form by adding the following CSS code to your theme’s stylesheet, or to your CSS editor under Appearance > Edit CSS:

    .jp-carousel-wrap #jp-carousel-comment-form-container {
    display: none;
    }

    However, I am not sure why the Comment button doesn’t appear on your site. Could you post a link to one of your galleries, so I can have a look?

    Thanks for the reply. I did manage to get rid of them with the following code– the !important was the key. The only thing that remains is the “loading comments” blip that goes away.

    .jp-carousel-comment .comment-gravatar {
    display:none;
    }
    .jp-carousel-wrap #jp-carousel-comment-form-container, .jp-carousel-buttons {
    display: none !important;
    }

    I commented out the CSS though so you can take a look.
    http://helpcollin.com/gallery

    The issue is not that the button isn’t visible, but that you can’t get to it without using a mouse scroll wheel.

    Thanks again.
    Nathan

    Oh, I took out the gravatar because it was returning “undefined” or something like that.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    The issue is not that the button isn’t visible, but that you can’t get to it without using a mouse scroll wheel.

    I got it! I indeed use my scroll wheel, and didn’t think of trying to actually use the scroll bar to go down the page.

    I will post again here as soon as we can fix this problem.

    Thanks for your feedback!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    We have found a solution to solve the problem. We’ll release a fix in the next version of Jetpack.

    Thanks again for the report!

    Great. Note also that when I first tested it, I didn’t submit the comment I made because I didn’t see the submit button. You may wish to make the button visible so users aren’t confused, even if they can scroll to get to it.

Viewing 6 replies - 1 through 6 (of 6 total)
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