• Resolved bigkrp

    (@bigkrp)


    I set “On” option “Display images in a full-screen carousel gallery” in jetpack settings, but modal with carousel doesn’t show when click on image.

    Wordpress version: 5.1
    Jetpack version 7.1.1

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Our Carousel only works in conjunction with our Tiled Galleries: https://jetpack.com/support/jetpack-blocks/tiled-gallery-block/

    Thread Starter bigkrp

    (@bigkrp)

    I have no Tiled Gallery in my Jetpack blocks

    Plugin Support Fotis

    (@fstat)

    Hi there,

    Please make sure you have the Image CDN active (Jetpack > Settings > Performance > Speed up image load times) and that you don’t have any other gallery or image enhancing plugins enabled.

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Could you send a screen shot of what you’re seeing when you try to set up the carousel?

    To link a screen shot here, you’ll need to use a third party site, like https://snag.gy/ Upload your image there, and then post the link from the browser address bar here in this forum thread. Then I’ll be able to see it.

    Thread Starter bigkrp

    (@bigkrp)

    I don’t understand what u mean in “set up the carousel”, because above i read message about that the carousel works only with tilled gallery, so i embed tiled gallery.

    https://drive.google.com/drive/folders/1-xXy6QcLAxsQnP8DiQelNIpSS7DQx_rS?usp=sharing

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Can you send me a screen shot of what you see when trying to set this up?

    but modal with carousel still not work.

    Thread Starter bigkrp

    (@bigkrp)

    From what menu?

    I sent screens, that, in my opinion, may be related with modal and carousel and gallery.

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Oh thanks, I see those screen shots now. Sorry about that. Taking a look at those and will report back to you here.

    Thread Starter bigkrp

    (@bigkrp)

    Hi, Is there any solution for my request?

    Plugin Contributor James Huff

    (@macmanx)

    In the settings for the Tiled Gallery block (your second screenshot), change the Link To option to Image File.

    Right now, you have the Link To option set to None, so that are linking to nothing. 🙂

    Thread Starter bigkrp

    (@bigkrp)

    No it’s not helps, also not helps Link to Attachment Page.

    Plugin Contributor James Huff

    (@macmanx)

    Ok, this may be a plugin or theme conflict. Please attempt to disable all plugins except Jetpack, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter bigkrp

    (@bigkrp)

    Ok with Nineteen theme it works well… Where is the possible problem in my theme?

    • This reply was modified 6 years, 11 months ago by bigkrp.
    Plugin Contributor James Huff

    (@macmanx)

    What is the name of the theme you were using?

    Thread Starter bigkrp

    (@bigkrp)

    It’s custom theme, inherited from ‘twentyseventeen’

Viewing 15 replies - 1 through 15 (of 18 total)

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