Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    We do not see it in your Contact Form 7 form itself. You do need to use the [recaptcha] shortcode on the form. You’ll also need to ensure that…

    1) Under “Contact Form 7 -> Integration” ensure that you have the reCaptcha 2 API keys set correctly.

    2) Under “Contact Form 7 -> reCaptcha Version” you set the version to use reCaptcha v2.

    3) You need to add the [recaptcha] shortcode to your specific form.

    For further information you can read over the installation instructions. If you follow the above instructions and continue to have issues please reply back to this thread and we can certainly assist you further. Have a wonderful rest of your week!

    Thread Starter markatmatador

    (@markatmatador)

    I should have been more specific about the page: https://bapil-law.com/case-evaluation/

    screenshot:https://snipboard.io/YQ0I7y.jpg

    The API key is set correctly
    captcha version is V2
    the tag was included

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    We believe we found the root cause. If we view the source of the linked page and scroll to the very bottom, something is replacing your domain name in script URLs so that they’re relative to the root directory. By default, WordPress adds fully qualified URLs to scripts regardless if it’s on your domain or not. Since that’s not happening here something is interfering as /recaptcha/api.js will not be found locally on your server and is kept on Googles servers.

    We recommend installing the WordPress Health Check & Troubleshooting plugin to safely disable plugins and revert to a default theme for only your logged in user. For more information please read their documentation but it’s a very helpful plugin to help narrow down what’s causing this type of thing. When in troubleshooting mode you’ll need to ensure that Contact Form 7 and reCaptcha v2 for Contact Form 7 is enabled.

    Hopefully you find the above helpful but should you have any additional questions you may reply back to this thread and we can assist you further. Have a wonderful weekend!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It’s been about a week since we’ve last heard from you. Since this issue does seem localized to either a theme or plugin conflict we will go ahead and mark this thread as resolved. Should you need further assistance please follow the instructions above to help narrow down the cause of this issue at which point we may be able to help. Have a wonderful weekend!

Viewing 4 replies - 1 through 4 (of 4 total)

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