Can’t write data

  • Resolved Remco

    (@remmco)


    3 years, 11 months ago

    Hi,

    I tried to import csv files (made with BetterLinks and PrettyLinks) from another WP installation. Both Failed.

    When I manually add a link it doesn’t go through unless I add a category first. Then the link is visible in the screen, but does not work. Refreshing the screen makes the link disappear.

    When I just add a new category the screen becomes white until I finally choose to go a page back.

    I tried deactivating all other plugins with no better result.
    I also tried the version of Betterlinks you recommended a couple of weeks ago to someone with a similar problem.

    Weird thing is that I in the last two days moved two WP websites. With the first one I could easily import a file from Pretty Links. And with the second one it doesn’t work.

    As I mentioned in the title: it is like the database (?) is read only. Just for this plugin though. No problems elsewhere.

    Do you have any other suggestions for me to fix it?

    Thanks.

    • This topic was modified 3 years, 11 months ago by Remco.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    3 years, 10 months ago

    Hi @remmco,

    Hope you are doing well.
    Sorry for the inconvenience caused. It seems really very strange. I have tried to import a CSV file from another WordPress site but it is working well.

    And I have tried to create a new category and it is working as well. Check this screen record.

    Can you please check once that are you getting any error on the browser console log when creating a category? If, yes please share that error message. And you can share the CSV file that you are trying to import on your site and facing the issues. So that we can try it once on our site as well.

    Let us know the update. Thanks!

    Thread Starter Remco

    (@remmco)

    3 years, 10 months ago

    Hi @arrasel403,

    Thanks for the reply.

    The craziest thing happened. I installed 3 other plugins (TinyMCE, SEO Framework and Kadence Blocks). They were also installed on the other server.
    I am not sure this has anything to do with it (why should it?), but I just tried again to add one link and it worked! Then I imported the csv-file and that worked too!

    I also changed the permalinks settings, come to think of it. They were automatically set in the new installation to domain.com/year-month-day/postname. I changed it to domainname/postname. That settings area sounds more logic to create errors.

    Anyway, I am all good now. It works for me. 🙂

    Cheers.

    • This reply was modified 3 years, 10 months ago by Remco.
    Plugin Support AR Rasel

    (@arrasel403)

    3 years, 10 months ago

    Hi @remmco,

    Hope you are doing well.
    Good to know that your issue has already been fixed. And thanks for pointing out that you were facing the issue due to the Permalinks.

    We will look into this and will discuss it with our Team. We will take the necessary steps for this.

    As your issue gets fixed now. I am closing this topic as resolved.

    Have a good day!

Viewing 3 replies - 1 through 3 (of 3 total)

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