Can’t update settings without error message

  • Resolved Ryan

    (@alive-media)


    1 week, 2 days ago

    I am trying to update the settings on the General Settings page in the wp admin area of one of my domains. When I click Save Changes, it gives the following error message:

    The link you followed has expired.
    Please try again.

    This is happening on 2 of my domains. Can someone help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Andrei CleanTalk

    (@blazirsky)

    1 week, 2 days ago

    Hello @alive-media,

    Please try clicking “Synchronize with Cloud” and check the issue again after the scan.

    If it persists, scroll down the plugin settings, enable “Complete deactivation”, and save the settings. Then reinstall the plugin and test again.

    Please let us know if this resolves the issue.

    Thread Starter Ryan

    (@alive-media)

    1 week, 2 days ago

    I actually found your solution in a similar thread here, downloaded the linked file, and installed it. That solved this problem.

    Plugin Support Andrei CleanTalk

    (@blazirsky)

    1 week, 2 days ago

    Thank you for the update.

    We will inform our developers. This issue should be fixed in the next release.

    Please let us know if you experience any further issues.

    Plugin Support denisxam

    (@denisxam)

    6 days, 6 hours ago

    Hello
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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