Hi,
That’s the default message from WordPress when an update is in progress. Are you able to refresh after a moment and see your dashboard again? Are there any errors? If you’re able to see your dashboard again, what version is Jetpack at?
This sounds like a problem involving something on your server and not with Jetpack per se, but I’m curious 🙂
Cheers!
Hi,
After I get the message “Briefly unavailable for scheduled maintenance. Check back in a minute.” I have to wait a few minutes before I can see my website and the dashboard again. No errors, all seems the same and no update.
The version of Jetpack is still at 3.1
How can I solve this problem?
Thanks!
Yeah, I’m still thinking your server is balking at downloading/extracting Jetpack (we are a rather big plugin since we include language translations for a good number of languages, which, for now, have to be included with every download).
You can try to manually download the plugin via http://downloads.wordpress.org/plugin/jetpack.3.1.1.zip , extracting it on your computer, and uploading it via FTP to your wp-content/plugins/jetpack/ folder.
Your server’s error log may contain additional information (e.g. if there was a memory issue or if the execution time took too long per your browser’s settings). Your hosting provider may be willing to increase those values (if they’re to blame) so you can automatically update via the wp-admin dashboard.
Cheers!
I am having the same issue except the update of Jetpack seems to have failed completely and now Jetpack has disappeared – along with all of its functions!
Help!
I’m quite new to wordpress and am panicking slightly, any advice appreciated.
My site is swimquest.uk.com
Thanks,
Alice
Hi Alice,
The likely the same/similar issue–your server failed to finish the upgrade. You can manually delete the plugin via FTP or your hosting company’s control panel’s file manager and the attempt to install Jetpack fresh.
Cheers!
Does this mean I will lose all the information I have input via Jetpack? I have also had the same issue with NexGen Image Gallery – I’m worried if I delete via FTP it will lose all my galleries – is this the case?
Thanks for getting back to me – much appreciated
Alice
For Jetpack, updating via FTP won’t change the settings, etc. You’ll need to reconnect to WordPress.com and if the stats or subscribers are missing, we can reassign them to your site.
For NexGen Image Gallery, it should be fine. Plugins should store files outside of their plugin folder since those are completely deleted and replaced when an upgrade happens, but I’m not familiar enough with NextGen to confirm it does what it should.
Cheers!
Neither of the last two updates worked for me either. It just hangs at “unpacking update”.
After waiting for 5 minutes or so I have to FTP in and remove the .maintenance file to bring the site back.
There is nothing in the server error logs. I did find Jetpack files in a tmp directory so it looks like they do get to the server.
Deleting the entire plugin and uploading a new version is a big mission – perhaps you could make a zip available containing only the changed files like there used to be for the core update?
Hi all, I ended up deleting the Jetpack and NexGen from the FTP and reinstalling them, which seems to have worked – thank you. Thankfully my gallery images are still there too, so it looks like my images were stored elsewhere – good to know!
Phew!
Alice
@johnp : Overall, it sounds like your server has something set too low (either maximum execution time or something like that) that is preventing the upgrading from being allowed to finish.
The upgrade process is typically to pull down the new version from WordPress.org, extract it in a temporary folder, delete the current version, copy over the temporary files to the regular location, deactivate maintenance mode and all is right in the world.
Since WordPress only does full plugin upgrades (as opposed to core which, as you mention, does diff-based upgrades), we don’t have any setup.
Jetpack is a rather large plugin, mostly due to the vast number of languages we have translated the plugin into. Currently, for plugins, to ensure everyone gets the language they expect, we have to ship it with all languages included.
The WordPress.org team is working on a overhaul of language translation and delivery so that a plugin can ship only with the core files, and any non-English translations can would automatically install itself on sites that were set to a different language.
It isn’t ready wholesale yet (bbPress and BuddyPress, as “sister projects” of WP, are whitelisted for this new method), but we’ll switch over to this as soon as it is ready for us. That will greatly reduce the plugin’s size and should naturally resolve a lot of the upgrade issues we face due to server’s quitting the upgrade process “early” (by our needs).
Cheers!
Hi all,
I was able to fix the problem by deleting the Jetpack folder via the FTP and uploading the new version directly to the FTP.
It seems to be working fine now.
Thanks!
What does FTP mean? I need to download it manually since the update is not working either
