Can't reactivate Jetpack

  • jonmulk

    (@jonmulk)


    12 years, 3 months ago

    I recently upgraded to WordPress 3.8 and today I updated all of my out-of-date plugins. There was a bit of a clash between two plugins (both table-related), which I resolved, but when I went to reactivate Jetpack, it basically ‘broke’ my site and I wasn’t able to access any page, front-end or back-end.

    I’ve tried deleting Jetpack, reinstalling it, etc, but the same thing happens. Even when I deactivate all the other plugins and then reactivate Jetpack first, it still doesn’t work.

    Anyone know how to fix it?

    http://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 3 months ago

    Could you try to log in to your site via FTP, delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    If that doesn’t help, could you check your server error logs around the time when you experienced the issue? That should tell us more about the problem.
    If you don’t know how to access your server error logs, your hosting provider should be able to help.

    Thread Starter jonmulk

    (@jonmulk)

    12 years, 3 months ago

    This is the error log:

    [Fri Jan 24 04:35:34.695763 2014] [:error] [pid 482186] [client 54.196.206.153:54447] PHP Warning:  getimagesize(/home/jon/domains/jonmulkeen.com/public_html/82/257705147_f7e0829aff.jpg): failed to open stream: No such file or directory in /home/jon/domains/jonmulkeen.com/public_html/wp-content/themes/AirWP/functions.php on line 1329
[Fri Jan 24 04:35:36.558755 2014] [:error] [pid 475652] [client 54.196.206.153:54536] PHP Warning:  getimagesize(/home/jon/domains/jonmulkeen.com/public_html/82/257705147_f7e0829aff.jpg): failed to open stream: No such file or directory in /home/jon/domains/jonmulkeen.com/public_html/wp-content/themes/AirWP/functions.php on line 1329
[Fri Jan 24 04:36:48.026429 2014] [:error] [pid 486245] [client 80.5.77.188:55135] PHP Fatal error:  Cannot redeclare get_youtube_id() (previously declared in /home/jon/domains/jonmulkeen.com/public_html/wp-content/plugins/jetpack/functions.compat.php:22) in /home/jon/domains/jonmulkeen.com/public_html/wp-content/themes/AirWP/functions.php on line 1241, referer: http://www.jonmulkeen.com/wp-admin/plugins.php
[Fri Jan 24 04:47:49.528315 2014] [:error] [pid 498047] [client 37.191.193.157:58054] PHP Warning:  getimagesize(/home/jon/domains/jonmulkeen.com/public_html/82/257705147_f7e0829aff.jpg): failed to open stream: No such file or directory in /home/jon/domains/jonmulkeen.com/public_html/wp-content/themes/AirWP/functions.php on line 1329
    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 3 months ago

    Some files seem to be missing from your theme; could you try to reinstall it from scratch? You will also want to remove the get_youtube_id function from the theme’s functions.php, as it conflicts with Jetpack’s get_youtube_id function.

    Let me know how this goes.

    We’ll work on getting this conflict fixed in a future Jetpack release. You can follow our progress here:
    https://github.com/Automattic/jetpack/pull/126

Viewing 3 replies - 1 through 3 (of 3 total)

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