Plugin Contributor
Ryan C.
(@ryanc413)
Thanks for the report! The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
http://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/
You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.
If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Sixteen) and trying again.
If the issue persists after that, could you provide me with a link to your site so I can take a look?
Thanks I will work on that. My site is http://www.jaynjazz.com if you would like to look as well
Thanks
Jay
Plugin Contributor
Ryan C.
(@ryanc413)
Hi Jay! I had a look at your site and Jetpack seems to be properly connected at the moment. Were you able to resolve this issue? If not, could you let me know where the error appears? Thanks!
I was not able to resolve it. I get the error when I click on Jetpack on the right side of my wordpress dashboard. I click Jetpack and it takes me to the Jetpack dashboard and it has that error at the top of the page. It seems to be displaying correctly and not affecting anything that I can see,
Thanks
Plugin Contributor
Ryan C.
(@ryanc413)
Could you try temporarily disabling all of your plugins? Then, see if the issue persists. Please let me know how that works, and we’ll go from there!
It went away when I disabled Skimlinks plugin and came back when I enabled it.
Plugin Contributor
Ryan C.
(@ryanc413)
Thanks for the update! Could you try contacting the author of the Skimlinks plugin, to report this issue? They should be able to look into this further for you! Please let me know how that goes, and don’t hesitate to ask if you have any other questions in the meantime.
