Can’t delete plugin because it breaks my logo

  • Resolved tatianahenriquezg

    (@tatianahenriquezg)


    6 years, 3 months ago

    When I have this plugin activated it makes my site slower than before.
    I tried to deactivate and delete it but I can’t because it breaks my logo and even if I upload a new logo image it just doesn’t load.
    How do I get rid of it?

    Ps. I flush all caches after every chance just to be sure, and I know 10000% the problem comes from this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    6 years, 3 months ago

    Hi @tatianahenriquezg thank you for contacting us.

    I’m really sorry to hear that you are having issues with Hummingbird.

    I was wondering if you could you please check the browser console do you see any errors with Hummingbird disabled? Could you please share a screenshot? (To do this, you need to right-click -> inspect -> select console tab)

    Do you have other caching plugin installed? Do you have a flush cache option available from your hosting?

    Looking forward to your reply.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    6 years, 1 month ago

    Hello @tatianahenriquezg

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)

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