@javiercer, sorry to hear you’re having issues with the plugin, we definitely want to try to help out.
Typically, when there are problems with buttons not being responsive it’s related to a pop-up blocker that is running in your browser. Can you please check to make sure this is turned off for your site?
If that doesn’t solve the issue, it could be a plugin or caching service getting in the way, e.g. Cloudflare. Do you have anything like that running on your WordPress install? If you don’t, that’s ok, we just wanted to check on that first. We can try to look at a few other things as well.
I look forward to hearing back from you.
Hey, I tried that and it didn’t work. After logging in it shows connection in progress but nothing actually happens.
@javiercer please try to re-install the new version of the plugin – this might have fixed the issue you were describing. We’ll look out for your response here!
Hi @javiercer, we just wanted to check back with you to see if this was still a problem with our latest plugin (2.4.3 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.
It worked with the new version of the plugin, thanks!
@javiercer awesome news, thanks for reporting back. For anyone else that has this problem where you can’t complete the authentication process – we feel confident that this has been resolved as of version 2.4.2 and above.
