Can’t connect to Jatpack

  • adatfalo

    (@adatfalo)


    9 years, 10 months ago

    Hi!

    When I want to connect (for the first time) I get an error message:

    Error Details: The Jetpack server was unable to communicate with your site http://www.juditdombovari.com/new [IXR -32300: transport error: http_request_failed cURL error 52: Empty reply from server]

    I think this is a server configuration problem, but I don’t know what should I change.

    Can you help me?

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 10 months ago

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

Viewing 1 replies (of 1 total)

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