• Resolved 2005nan334shin

    (@2005nan334shin)


    A notification appears every time I add a paragraph, which is extremely annoying; however, when I try to disable it in the settings, the application freezes while saving the changes.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MM Aurangajeb

    (@aurangajeb)

    Hi @2005nan334shin ,

    Sorry about the annoyance here. Happy to help you get this sorted out.

    Just to confirm the setting first: the TruSEO toggle lives under All in One SEO > General Settings > Content Optimization. If you switch it off there and the page gets stuck on “Saving…”, the save request is most likely failing in the background, and your browser can tell us why.

    Could you please share some more details regarding the issue, perhaps some screenshots or a screencast of the problem, so that I can investigate this and assist you further?

    You may use a tool like Snipboard (https://snipboard.io/) or Loom (https://www.loom.com/screen-recorder) to create and share the screenshots/screencasts.

    Specifically, it would help to see:

    1. The notification that appears when you add a paragraph (a screenshot of it is perfect).
    2. Any browser console errors while saving: right-click anywhere on the settings page, choose Inspect, open the Console tab, then click Save Changes and copy or screenshot anything that shows up in red.
    3. Which editor you write in (block editor, Classic Editor, or a page builder), plus your WordPress and AIOSEO versions. Please include your website URL as well.
    4. Whether other AIOSEO settings pages save fine, or if it’s only this one.

    A stuck save is often caused by a security plugin or firewall blocking the request, so the console output should point us to the cause quickly.

    Thanks!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    Hi @2005nan334shin ,

    We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.
    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.