cannot connect to Facebook/ Google

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years, 9 months ago

    Could you go to Settings > General in your dashboard, and let me know what your site URL and WordPress URL settings are?

    Thanks!

    Thread Starter soeezauto

    (@soeezauto)

    11 years, 9 months ago

    Pls. find below requested information.

    Note that this is a WP integration.

    http://soeezauto.ma/wp

    http://soeezauto.ma/soeez-blog

    Let me know if you need anything else.

    Thanks

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years, 9 months ago

    Thanks! Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thread Starter soeezauto

    (@soeezauto)

    11 years, 9 months ago

    After I clicked on the Debug link, the next page showed a message telling me that it could not contact Jetpack and a list of possible issues.

    I have disabled all extensions, tried again the Debug link and still had the same contact issue.

    Also verified the XML-RPC file, and saw : “XML-RPC server accepts POST requests only.”

    Then I clicked on the ‘contact support’ link, filled in the form, but I did not get a confirmation that the form was sent.

    Thanks

    Thread Starter soeezauto

    (@soeezauto)

    11 years, 9 months ago

    Oooops… I stand corrected: there was a message on the page I got saying that my request was submitted.

    Thanks

    Thread Starter soeezauto

    (@soeezauto)

    11 years, 9 months ago

    Got this resolved by Jeremy, offline.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘cannot connect to Facebook/ Google’ is closed to new replies.