Can not retrieve sample data xml file

Hello @danielewest,

Thank you for reaching out,

I’ve just tested it and didn’t find any issues with importing the demo. The demo was imported completely.

However, there might be a temporary issue on our server that can cause slow speeds or unavailability for a limited number of users at a time, especially when there are many import requests. Also, server issues from your end can also have an impact.

For the first case, you can try importing the demo again after a few minutes. Or if the demo imported uncompleted, you can use the steps explained at this link to reset the demo and try to re-importing data:
https://docs.oceanwp.org/article/728-how-to-switch-different-demo

But for the second case, you should configure your server settings to adjust the data import (considering the amount of data being imported) before importing the demo.
https://docs.oceanwp.org/article/538-demo-is-not-fully-imported

There is another way to import demos, here we’ve explained it:
https://docs.oceanwp.org/article/52-importing-the-sample-data

Host configurations: To access these fields please edit “php.ini” file which is located in host (if you can’t find it then contact your host service provider)

upload_max_filesize = 32M
post_max_size = 48M
memory_limit = 512M
max_execution_time = 800
max_input_vars = 10000
max_input_time = 900

WordPress Configurations:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Reference: https://wordpress.org/about/requirements/

I hope it helps.
Best Regards

• This reply was modified 1 year, 9 months ago by Shahin.