Can not connect to jetpack.wordpress.com

  • sashman13

    (@sashman13)


    9 years, 12 months ago

    Having an issue connecting to jetpack.wordpress.com. I noticed some really long loading pages due to jetpack on New Relic and ran the debugger. It’s throwing trying to connect out to it :

    [body] => {“error”:”Unknown Error”,”error_description”:”An unknown error has occurred.”}
    [raw] => HTTP/1.1 400 Bad Request

    Any clue?

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 12 months ago

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 1 replies (of 1 total)

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