• Resolved alome67

    (@alome67)


    Hi,

    Since a couple of days most of my photos on my website are broken because it try to load from Jetpack cache who don’t seems to work good anymore.

    How i can clear this cache?

    Thanks in advance

    • This topic was modified 3 years, 10 months ago by alome67.

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  • Hey @alome67

    I checked your site and the images are working on my end.

    As a first step, wait a few moments and then load your site in a completely different web browser than you normally use to make sure it’s not just your browser cache interfering with the URL change. It can take a few minutes for these changes to be reflected on your entire site.

    Still not working? It is possible that there may be another plugin on your site conflicting with Site Accelerator. Please try to disable all of your plugins except Jetpack, then try checking your images again. If they are displaying properly, we’ll know that another plugin is interfering. You can find out which plugin is the culprit by enabling each plugin one by one and checking the images after each one.

    Finally, if it still isn’t working after disabling your plugins, it may be the theme. To test this, you can switch to one of the default themes such as Twenty Seventeen. If the issue is resolved, then you know it’s a problem with the theme, and you’ll need to contact the theme author for further assistance.

    I noticed that you have WP Fastest Cache installed. I recommend you clear the cache from the plugin and deactivate any minification set at the plugin.

    Let me know if you have any questions.

    My best regards,

    Michelle

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