• Resolved willowlicious

    (@willowlicious)


    Hi PayJustNow Support,

    Your WooCommerce plugin is causing a serious conflict on my website.

    When the PayJustNow for WooCommerce plugin is active, all variable products stop working correctly. Customers can select a variation, but WooCommerce does not recognise the selection and displays:

    “Please choose product options for [product name].”

    Variation-specific information also fails to load, including stock details, preorder notes, prices and quantities.

    I tested this by deactivating the PayJustNow plugin. As soon as it was deactivated, the variable products started working normally again. When the plugin is active, the problem returns.

    I have already cleared WooCommerce transients and the website cache, and the issue remained until PayJustNow was deactivated.

    Please urgently investigate this compatibility issue and provide an updated or corrected version of the plugin. The plugin is currently deactivated, which means I cannot offer PayJustNow at checkout.

    Website: http://www.willowlicious.co.za

    PHP version: 8.3.31

    Server: LiteSpeed

    WooCommerce version: 10.9.4

    PayJustNow plugin version: 2.7.10

    Kind regards,
    Olivia

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CodingTheWeb

    (@codingtheweb)

    Hi Olivia, thanks for the error report. It seems there is a missing file in the last update. Working on it at the moment, will upload a fix in a short while.

    Plugin Author CodingTheWeb

    (@codingtheweb)

    Please update to version 2.7.11 – it includes the missing file that somehow got skipped in the previous release. Please let me know if your variable products are working again.

    Thread Starter willowlicious

    (@willowlicious)

    Good morning, 

    The fix has worked. 

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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