• Not sure if this is a JetPack and/or WordPress topic, so starting here first for direction πŸ™‚

    Problem: When we run the Slideshow below, a message pops up before the Slideshow starts: “Slideshow Requires Javascript” but then the message disappears quickly and the Slideshow runs fine.

    Question: Is there any way to stop this message from popping up before the Slideshow starts?

    Link to Slideshow: Quick Tour of Lakefront Homes

    Screenshot of Message (red box added): http://imgur.com/si8hjFu

    Notes:
    -) Our theme is Twenty Fourteen and appears to have the proper footer ‘<?php wp_footer(); ?>’
    – We’re seeing problem on Google Chrome and IE11 (not Firefox)

    https://wordpress.org/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter JohnNadeau

    (@johnnadeau)

    Additional Note: the problem is not exclusive to the Slideshow referenced. It happens on all of our Slideshows on two different WordPress sites.

    Plugin Contributor Ryan C.

    (@ryanc413)

    Hi there! The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
    http://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

    You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.

    If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to another default theme (such as Twenty Fifteen) and trying again.

    Please let me know how that works for you, and we can go from there!

Viewing 2 replies - 1 through 2 (of 2 total)

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