Support » Plugin: BracketPress » #BracketFail

  • Complicated, no documentation or guidance on required components to use this bracket app completely, and it DID NOT WORK THIS YEAR. What else can you say, if you want something that is vetted and actually works, this is not it. If you are willing to experiment and don’t mind manually scoring in the end while reaching out to users to have them redo stuff before, after, and during the tournament, then go for it, but you’d be crazy to pay for it in 2015. Paying customers were shafted with no communication, no realistic fixes, and should seek refunds at this point from their merchants. Expect the same complexity, lack of testing, treatment and results next year, because they abandoned support during the tournament. Any outfit that that goes silent on its users when the need is the greatest can no longer be trusted. #BracketFail

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