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  • Type SUMOME and press up arrow 😉

    Maybe you (wisely) set the blue Badge to be HIDDEN, thinking that would only apply to your site’s front-end. But guess what. This plugin is so STUPID that it also hides it from your Admin, giving you no way to access the settings anymore. RIDICULOUS.

    Luckily I managed to find an obscure help-doc that offers four (completely ridiculous) methods to access the plugin settings while the Badge is hidden.

    Hidden Badge (Login Badge)
    https://help.sumome.com/customer/portal/articles/1817297

    As greatdee said, one of the ways is to click somewhere on your site (not on a link though), then just type “sumome” followed by the cursor-arrow-up key. But what is THAT????? Does this plugin have a keystroke logger????

    I think the easiest way is to manually add “#/sumome/app/login” to the end of any URL (preferably while you’re in WP Admin).

    This plugin is AWFUL.

    Plugin Author Sumo

    (@sumome)

    The badge is hidden to everyone _IF_ you are not logged in. You will see it without issue if you are logged in 🙂

    You could install our awesome Chrome Browser Extension or use one of the many methods to pull up the login box 🙂

    Chrome Extension: https://chrome.google.com/webstore/detail/sumome/dlgipkaoljiajmolhibpngjppeckkjjp?hl=en

    FAQ on Hidden Badge:
    https://help.sumome.com/customer/portal/articles/1817297

    @tzeldin88 – thank you so much for your positivity and helping others login 🙂

    Please visit our support portal for Guides and FAQ’s. You can also submit a ticket and email us for additional support there!: https://help.sumome.com/

Viewing 3 replies - 1 through 3 (of 3 total)

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