# being add in the URL

  • Resolved redmorgane

    (@redmorgane)


    8 years, 9 months ago

    Hi !

    I just install your plugin, and activate the free 7-day of Premium version to test it on a new website I’m working for.

    It looks like I’ve already got a problem.

    First, I tried using [login] on a page of my website. It does work, but when I click on “connexion” (after putting my name and password), the page doesn’t recharge itself BUT a # is added to the address of the page. I need to F5 to recharge the page and have myself connected.

    So, I tried using the login-logout switch instead, and here, same problem as before. It add that weird # and I need to F5 to switch from login to logout.

    I finally tried using the “redirect” attribute, with my homepage link, just to see what happened. The redirection does work, but again, it add a # at the end of the address, whatever I do.

    I read all the documentation, watched all the Youtube video and read a lot of topics here, but doesn’t seem to find any solution.

    If that can help, I work on a blank theme, with Visual Composer plugin. I didn’t add any CSS/JS yet, and haven’t make anything on the different page that could interact with your plugin (only plain text).

    How can I get rid of that disturbing # ?
    Why do I need to recharge the login/logout page manually ? I think its logical that when you’re login, you automatically have the logout button, and the reverse ?

    Thank you in advance for your help.

    • This topic was modified 8 years, 9 months ago by redmorgane.
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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    8 years, 9 months ago

    Hi red,

    The login page should reload after submitting the form. After you click the login button, does it give you a success message? If so, then it’s working properly. If not, then there could be a conflict with something else.

    If the redirect happens, then that means you are successfully logging in. If you input invalid credentials, the redirect wouldn’t happen.

    The # will always show regardless of the option you have selected. It doesn’t affect any of the functionality. It’s just there so we can use the tag and not have it link somewhere. Why is it a problem on your site?

Viewing 1 replies (of 1 total)

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