Hello @iwallace001
If you are able to modify the plugin core files then you can follow the below steps…
– You can find one class file “voucher.php” from the below path from your plugin directory.
gift-voucher-pro/classes/voucher.php
– From there you can update the width applied for Table columns… Also, you can remove some column data if you find any not required data.
– You can find the “column_voucher_info” class and modify it as you need.
Let me know if you have any queries.
thanks for your help
is there a way that i can make the whole table have a fixed width?
i have tried adjusting the
column_voucher_info to 1440px
and
column_buyer_info to 1440px
but the other elements in the table remain fixed?
a fixed width table would be the answer?
which file should i modify and will the modification still be there following a plugin update?
thanks
Ian
Hi @iwallace001
You can do like… Change each information to the new line <tr>.
for ex. “Buyer’s Information” column, Shipping: Shipping as Email
as you can see “Shipping” word in bold and it’s value in normal so, you can add these both on the new line.
Shipping:
Shipping as Email
also, you can add a scroll in responsive design.
and regarding updates, If you update the plugin your custom changes will be lost.
if possible can you please share a screenshot of your issue? So, I can check how it looks on your screen.
Let me know if you have any further queries.
Thanks
Hi
im not sure how to upload a screenshot – but i have popped a couple of screenshots into this dropbox folder to show you what i mean
https://www.dropbox.com/sh/75zagf3695stixp/AACQd9Foveo_9wPRk5Cco52Ca?dl=0
Let me know what i need to do
thanks
Ian
Hi @iwallace001
I can see in your image, you have a cache plugin installed… Can you please clear the cache and then check? Because I think this is caching related issue, your screen not looking so small and I checked but this kind of design not showing on any screen.
Let me know if you have any further queries.
Thanks
Hi @iwallace001
I haven’t heard back from you, so I believe the issue has been resolved.
I’m marking this topic complete, please feel free to open a new thread for any further queries.
sorry – i did not recieve the notifications that you had replied.
can i please continue with the thread?
i have tried clearing the cache and it does not help
can you try viewing the page on a smaller monitor or with a reduced size display?
thanks
Ian
Hi @iwallace001
Can you please let me know your screen resolution so, I can check because I have checked and it’s showing properly on small resolution too 1360X968 screen. is your screen smaller then this size?
this is the 1600px view
https://www.dropbox.com/s/112uk036yoh5pp1/screenIssues.jpg?dl=0
please let me know if you need any more information
thanks
Ian
Hi @iwallace001
Can you please confirm which version of the plugin you are using? I think you are not using the latest one… the latest version is “3.3.9.1”. please update the version this issue will surely resolve.
Let me know if you have further queries.
i am using 3.3.9
let me know what you think I should try next?
thanks
Ian
Hi @iwallace001
Yes, please update to the latest version. It will surely resolve the issue.
How do i update it when the plugin (in wordpress) says its up to date?
The screenshots and resolution are here
https://www.dropbox.com/sh/z021p3gwb25jxtw/AADy9GIUaeEz_5chkp41jMaLa?dl=0
let me know if you need more information
thanks
I have uploaded the updated plugin as suggested and still have the same result – after clearing the browser cache and purging the website cache.
i have uploaded a screenshot here –
https://www.dropbox.com/sh/75zagf3695stixp/AACQd9Foveo_9wPRk5Cco52Ca?dl=0
image 3 was captured after updating the plugin and clearing the cache
what now – i dont mind if we have to scroll left right in the back end – i just want to be able to read the columns
thanks
Ian
