Authorization Exception Fatal Error

  • Resolved calicokat

    (@calicokat)


    11 months, 1 week ago

    2025/06/04 19:55:39 [error] 46248#46248: *1454914 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught FacebookAds\Http\Exception\AuthorizationException: Invalid parameter in /plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php:174
    Stack trace: 0 plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php(226): FacebookAds\Http\Exception\RequestException::create(Object(FacebookAds\Http\Response)) 1 plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client->sendRequest(Object(FacebookAds\Http\Request)) 2plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\Http\Request->execute() 3 plugins/official-facebook-pixel/v” while reading response header from upstream, ….. “POST /?ob=open-bridge/events HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.1-fpm-.sock:”, , referrer: “/product/…..”

    • This topic was modified 11 months, 1 week ago by calicokat.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    11 months, 1 week ago

    Hi @calicokat , thank you for reaching out!

    Please try the following to fix the error:

    • Disconnect from your page via the plugin
    • Re-install the plugin
    • Temporarily disable all cache plugins and clear the cache
    • Re-connect your page

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    11 months, 1 week ago

    Hi @calicokat ,

    We just wanted to follow up and check if you are still experiencing this issue? If so, please do the following:

    • Disconnect from your page via the plugin
    • Re-install the plugin
    • Temporarily disable all cache plugins and clear the cache
    • Re-connect your page

    Let us know if you need further assistance.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    11 months ago

    Hi @calicokat ,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again if you need any further assistance.

    Kind regards,
    Marija

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: Marija
  • Last activity: 11 months ago
  • Status: resolved