Support » Plugin: Security & Malware scan by CleanTalk » authentication code cannot login

  • Resolved Drachsi

    (@drachsi)


    I never activate the Two factor authentication code. Now I cannot login.

    I receive an email with the code which lasts for 5 mins, but have no idea how to use it.

    Very embarrassing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Could you tell us more details? Do you have problems logging in to your website?

    Here is 2FA guide:

    https://cleantalk.org/help/two-factor-auth

    Did it help?

    Thread Starter Drachsi

    (@drachsi)

    Every seemed ok, but never ever saw a box to enter the code. I had to ask the hosting company to rename the plugin, so I could login and then reinstalled the Plugin, and deactivate the 2FA.

    Did a new scan and see these files

    Server.php: MODIFIED
    
    Oct 7 2021 14:50:23 Request.php: MODIFIED
    
    Oct 7 2021 14:50:23 Post.php: MODIFIED
    
    Oct 7 2021 14:50:23 Get.php: MODIFIED
    
    Oct 7 2021 14:50:23 Cookie.php: MODIFIED
    
    Oct 7 2021 14:50:23 Singleton.php: MODIFIED
    Plugin Support sergecleantalk

    (@sergecleantalk)

    You can send failed files to us:

    https://cleantalk.org/help/files-analysis

    If you have more questions please contact us by our private Ticket System:

    https://cleantalk.org/my/support/open

    WordPess.org Support Forum is for plugins only, not the service

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.