• Resolved Muneera_Salah


    Hi ,
    Thank u for awesome plugin ! really very useful plugin.
    how about more features like add another role like :
    1- admin : manage all website also (awesome-support tickets )
    2- sub-admin : just manage assign tickets
    3- agent : reply his/her tickets that assign to him/her by sub-admin or admin

    can help me to make sub-admin or what ever that help to manage assign tickets ?

    I used ( wpfront-user-role-editor-all-roles) to make role but not useful !

    just admin can manage assign and when I go to advance setting and I checked (agent see all )not what I need .

    I need (role) that to manage assign tickets and (agent) reply his/her tickets just

    Thank you again

    With best wishes,,

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