Analytics section is missing (not only data)

  • Resolved cutu234

    (@cutu234)


    4 years, 6 months ago

    I’ve just found out that the analytics section is missing in a recently installed Woocommerce. The complete section is missing (no link in the dashboard side), not only data. How could that be possible? Any ideas how to fix that?

Viewing 5 replies - 16 through 20 (of 20 total)
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  • Mirko P.

    (@rainfallnixfig)

    4 years, 5 months ago

    Hi again,

    Sorry to hear you’re still facing this issue.

    Assuming it’s not a problem with the browser, you can switch browsers or try incognito mode, since Analytics is part of WooCommerce Admin it is recommended to download and install the standalone WooCommerce Admin plugin – https://wordpress.org/plugins/woocommerce-admin/.

    If that doesn’t help either, you could open up a Github issue and bring this straight to the attention of core developers:

    https://github.com/woocommerce/woocommerce-admin/issues/new/choose

    For now, I will close this thread as it’s not a general issue with core WooCommerce itself. You can open a new topic if you have any other questions.

    Cheers.

    Thread Starter cutu234

    (@cutu234)

    4 years, 5 months ago

    I’ve just installed the Woocommerce Admin plugin. Even now, there is no analytics section. I give up, I guess.

    Juan G. (woo-hc)

    (@judagutor)

    4 years, 5 months ago

    Hi @cutu234!

    Could you please confirm if the Analytics section is enabled in your WooCommerce settings?

    You can check this in WooCommerce > Settings > Advanced > Features.

    Thank you!

    Thread Starter cutu234

    (@cutu234)

    4 years, 5 months ago

    Oh boy, this is embarrassing! I didn’t even know this setting, and I’ve never had to enable it after installing Woocommerce. I have absolutely no idea why it was disabled on this site.

    This is probably my most stupid mistake in over 10 years with WordPress.

    You saved my day!

    Thank you so much for your patience!

    • This reply was modified 4 years, 5 months ago by cutu234.
    Juan G. (woo-hc)

    (@judagutor)

    4 years, 5 months ago

    Hi @cutu234!

    Do not worry, it happen to us all. Sometimes what seems to be complex problems often need simple solutions.

    I’m glad that it worked out for you. 🙂

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new one.

    Cheers!

Viewing 5 replies - 16 through 20 (of 20 total)
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