• Resolved swagher

    (@swagher)


    Greetings,

    I was having issues with my website so Hostgator deactivated all of my plugins. I’ve gone back in reactivated the majority of the plugins but I noticed my AMP plugin keeps saying it cannot complete the site scan. I also tried prompting a scan and it gets to the fifth stage then stops. Here is a screenshot of the error message. https://snipboard.io/olxOij.jpg

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @swagher

    Thank you for contacting us, there might be a plugin or theme that might be causing javascript error on the backend or a plugin such as LiteSpeed Cache or Object Cache Pro adds HTML comments conflicting AMP site scan.

    The purpose of the AMP site scan is to find non-AMP compatible plugins and themes on your site, you can also find same using AMP validation tool.

    You can also find conflicting plugins or theme using the health and troubleshooting plugin

    To narrow down further, could you use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

    – Please enable the AMP plugin and let me know if the issue is present.
    – Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
    – Note you can disable troubleshooting mode from the plugins page.

    Hope this helps!

    Plugin Support Milind More

    (@milindmore22)

    @swagher As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

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