Hi,
Can you clarify which CAPTCHA are you using: is this a plugin ?
Regarding the second login page, is it from NinjaFirewall or another plugin ?
So it is Captcha and the Google ReCaptcha managed by iThemes.
What about the 2nd log in page ?
Is it NinjaFirewall login protection (see screenshot here) ?
In an attempt to get you the screenshot I’ve discovered I have access again… But my IP address is now in the Firewall Log.
This is despite using the “don’t block Admin option”.
Could you please advise as to what the problem could be before I face this again?
Thanks for your help
I assume you enabled the brute-force protection, and because of the few consecutive failed log in attempts, it was triggered and you were prompted for the login/password.
If it happens again, you must enter the username and password that you set up when you enabled the protection (see “NinjaFirewall > Login Protection > HTTP authentication”).
If you cannot log in because you forgot it, you can reset it by following those instructions.
Note that as indicated in the doc, the Login Protection, if enabled and triggered, is always enforced regardless of the user role (admin, user etc).
