@pgray this isn’t the case. That is true for our Full Text RSS Feeds add-on and we clearly explain that on the product page before you make the purchase.
The reason for that one is that it connects to our premium full text servers which is a monthly cost for us to make sure we can provide the full text for as many sources as possible in a reliable way.
All other add-ons continue to function normally without a valid license, so if you’ve experienced anything differently, please reach out to us in support and we’ll be happy to help you figure it out.
Thread Starter
pgray
(@pgray)
Thanks, Mark, a team member did reach out and we are still waiting for a response. I will change this rating once we have the other add ons working. Want to be fair to you.
@pgray thank you. We reply to all messages within 24 hours but we happened to have a busy couple of days right now, so if we don’t get back to you by later today, please email directly on support@wprssaggregator.com, just in case your original message didn’t come through.
@pgray did you manage to get through to us this week?
Thread Starter
pgray
(@pgray)
Mark, we have been working with your team and resolved this issue. I wanted to thank you for your excellent support.
The error was with one of the code snippets and NOT with the license renewal. Because these two events coincided, they appeared to be related.
To make sure: the plugin and add-ons (except full text) work even after the license has not been renewed as explained on the website.
Not sure how to change the review to a 5 but that is how we feel after working with the plugin team.
Thank you for the update, @pgray!
You should be able to edit the review afaik 🙂
