• Resolved agiaretti

    (@agiaretti)


    After the last update, the [cusrev_reviews] block has big CSS problems.

    I use the visual style CusRev (enhanced user interface).

    After user click on add a new reviews, the CSS gets broken and the module is shown a very bad way…

    https://ibb.co/z4bPkLZ

    Can you kindly help me to solve this problem?

    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    I see there is a custom CSS code that sets the width of the review form

    @media (min-width: 768px) {
        #reviews #review_form_wrapper {
            width:50%;
            float:right;
            padding-left: 30px
        }
    }

    please remove it and recheck this issue.

    Thread Starter agiaretti

    (@agiaretti)

    Hi, it doesn’t look like it was me who added this css… Can I find it directly in the woocommerce.css file?

    Could it have been added in the last update?

    Ps.

    That css is about @media but the problem appear also in the classic desktop view….

    Thanks for your help!

    • This reply was modified 2 years, 5 months ago by agiaretti.
    Plugin Support pear8398

    (@pear8398)

    Hi,

    The CSS code on your site is minified and concatenated into one file so I don’t know where it comes from. You can deactivate all plugins except CusRev, WooCommerce and switch to a standard theme of WordPress and recheck the issue. Then re-activate plugins and theme one by one again to find the CSS code.

    Thread Starter agiaretti

    (@agiaretti)

    Hi, I ran several tests without solving the css problem. Before the last update everything worked correctly. Basically, the form is displayed correctly. The problem only occurs when the user clicks on the “add a review” button. Is there a plugin-specific css file? I am displaying the form using the shortcode: [cusrev_reviews] in a Elementor page.
    If possible, even for a fee, I request your support to solve the problem as soon as possible. Thank you very much

    Plugin Support pear8398

    (@pear8398)

    Hi,

    We do not support fixing a customization code for a fee in this forum. You can hire an expert developer to help you in this case.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 6 replies - 1 through 6 (of 6 total)

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