A response to an incorrect answer

  • Resolved yoyo

    (@chagitkremer)


    1 year, 7 months ago

    Hello

    I want to add a comment to an incorrect answer.
    (just as you can add a comment to a correct answer)
    Is there such a possibility?

    Thank you very much

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sadiyakhanam

    (@sadiyakhanam)

    1 year, 7 months ago

    Hello @chagitkremer,

    I hope this message finds you well.

    To add a text or comment to incorrect answers, please follow these steps:

    1. Navigate to QSM > Quizzes and Survey.
    2. Click on the Text tab.
    3. Go to the Labels subtab.
    4. Under Labels, choose the Other option.
    5. Here, you can add your desired text under Incorrect Answer Message.
    6. Remember to click Save Changes to apply your updates.

    I’ve also attached a screenshot to guide you through the process. I hope this information helps! https://snipboard.io/uRmzgp.jpg

    If you have any further questions or need additional assistance, please feel free to reach out. We’re here to support you.

    Best regards,
    Sadiya

    Thread Starter yoyo

    (@chagitkremer)

    1 year, 7 months ago

    thank you

    I changed the labels and they still don’t appear as a response when choosing an incorrect answer.
    If the user chooses a correct answer – he immediately sees a response, even before moving on to the next question.
    If the user chooses a wrong answer – no feedback is seen.

    I used a multiple choice question.

    What am I missing for the response to a wrong answer to work?

    thanks again

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    1 year, 7 months ago

    Hi @chagitkremer ,

    I understand your concern regarding the issue with the quiz results not appearing as expected. To ensure the correct display of results for each question in real-time, please follow these steps:

    1. Navigate to QSM > Quizzes and Survey > Options tab > Display subtab.
    2. Under Progress Controls, make sure that Show the results of each question’s response in real-time is enabled.
    3. Click Save Changes.

    If you have confirmed that this setting is enabled and the issue persists, could you kindly provide a screen recording showing your text tab setup while taking the quiz? This will greatly assist me and my team in diagnosing the problem. Additionally, please include the quiz URL in your response.

    We are committed to resolving this issue and ensuring that everything functions smoothly for you. If there’s anything more we can do or if you have further questions, please don’t hesitate to reach out.

    Kind regards,
    Sadiya

    Thread Starter yoyo

    (@chagitkremer)

    1 year, 7 months ago

    Thanks for the explanation, now works great!

Viewing 4 replies - 1 through 4 (of 4 total)

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