To help us better understand the issue, could you let us know where you’re seeing the 429 error? For example, is it appearing in your browser, your site’s logs, or elsewhere?
In some cases, 429 errors can be triggered when using Jetpack’s Image CDN, especially if your site or server is requesting the same images very frequently and our system may temporarily rate limit requests to prevent overload.
These protections apply to all sites using Jetpack, but free plans have lower request thresholds. Paid plans include higher limits, which can help reduce the chances of running into this kind of error.
Once we know more about where the error is showing up, we can help confirm whether the image CDN or something else is at play.
I can access the Jetpack “stats”, but this will pop up when I try to enter the “setting” sector.
Outbound HTTPS not working
Your site could not connect to WordPress.com via HTTPS. This could be due to any number of reasons, including faulty SSL certificates, misconfigured or missing SSL libraries, or network issues.
Jetpack will re-test for HTTPS support once a day, but you can click here to try again immediately: Try again Response was not OK: <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”> <html xmlns=”http://www.w3.org/1999/xhtml”><head profile=”http://gmpg.org/xfn/11″> <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /> <title>WordPress.com 429 Error</title> <style type=”text/css”> h1 { font-weight: normal; font-size: 40px; } body { line-height: 1.6em; font-family: Georgia, serif; width: 390px; margin: auto; text-align: center; } .message { font-size: 22px; width: 350px; margin: 10px auto; } </style> <script type=”text/javascript” src=”//stats.wp.com/wpcom.js?5″></script> <script type=”text/javascript”> _error = ‘429-lb’; fzd(); </script> </head> <body> <h1>Whoops!</h1> <p class=”message”>There was a small systems error. Please try refreshing the page and if the error is still there <a href=”https://wordpress.com/contact-support/”>drop us a note</a> and let us know.</p> </body> </html>
Thanks for continuing to troubleshoot this. We ran more tests on your site, and we suspect that the reason you still see that error when accessing the Jetpack settings is still likely related to some connection issues happening at your server’s end.
While the XML-RPC and the REST API seem well-connected, allowing you to access some Jetpack features, there still might be something else that is interfering with the connection. Could you please check the following with your host for us?
Thanks for following up. If you moved your site recently, it may be worth checking with your hosting provider if the change affected the IP addresses allocated. Please ask them to add them again if they are not available anymore, as listed here:
If the issue persists, try temporarily disabling any security or caching plugins to see if they are causing the problem. Also, check for any server-side firewalls that might be blocking communication with Jetpack.
Please let us know how it goes by replying to this thread.
Do you have updates about the above? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!
