Hello, i have 2 issues with latest version of live chat.
1st. when operator is online and user after filling forms starts chat it connects very slow, maybe 3-5 seconds. is there way to make it superfast like different chat plugins?
(!!!) 2nd. When user in chat writes us, we answer user = all good. we can speak.
when operator was, for example, a little bit slow with answer (maybe talk to another user) and user closes chat window… when we answer, user chat windows starts loading…loading…loading. and no result. it infinitely loads with no window opening with new answer.
how to solve ?
- The topic ‘2 issues found’ is closed to new replies.