• Resolved sectrix

    (@sectrix)


    Hi,

    Your plugin was working fine earlier. But upgrading your plugin to latest version and as well as upgrading the WordPress to latest version, its conflicting with the WordPress Admin Panel.

    If we enable to plugin then it’s shows a faded screen of admin panel and won’t allow us to access any option in admin panel. We disable to plugin through FTP and then only we able to access the admin panel.

    Any solution? Please suggest.

    Thanks
    Vivek

    The page I need help with: [log in to see the link]

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  • Hello Vivek,

    I’m sorry to hear that latest update broke Custom Sidebars on your site. I did quick test on my lab site and I wasn’t able to replicate this issue.

    This can be conflict with another plugin on your site that occurred with latest update. Can you try enabling Custom Sidebars when all other plugins are disabled?

    If that will not give positive results can you check browser console for any errors there?
    https://developer.chrome.com/dimage_classevtools

    kind regards,
    Kasia

    Thank you for using Custom Sidebars! I am going to close this ticket for now. If you still need our help please let us know and we can reopen the thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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