Hi @hsearlejones –
In order to take a look at this, we need a bit more information.
Are you using Jetpack’s Site Accelerator feature for your images? If so, I’d start by disabling that as it is generally the only thing that modifies image delivery.
If that doesn’t fix the issue, please test with only Jetpack and Elementor enabled. If it works then, you will know another plugin or theme is conflicting. We have instructions on handling those here:
https://jetpack.com/support/troubleshooting-plugin-and-theme-conflicts
If that doesn’t fix the issue, please let us know. We can then investigate. To so, please share the exact steps on how to reproduce the issue in Elementor.
Hi, thanks for your help. After rolling back to 15.7.2 and then updating back to 16.2, the issue has resolved itself – background images are displaying correctly, even with Site Accelerator enabled. It may have been a corrupted file during the initial update.
Hi @hsearlejones –
That’s great news! I’m glad to hear that the issue is resolved.
I’m going to mark this thread as resolved, but if you have any issues with or questions about Jetpack in the future, feel free to open a new thread.
