Cleantalk daily errors

  • karinbrenig

    (@karinbrenig)


    5 days, 11 hours ago

    during the past week or so I keep getting different errors on my cleantalk security dashboard.

    Today it is this one:

    “WRONG_SITE_RESPONSE TEST_ACTION FOR RC scanner__controller, ERROR: Connection timed out after 50002 milliseconds”

    I’m getting tired of playing that same game of deactivate, activate, sync with the cloud…. how can I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Andrei CleanTalk

    (@blazirsky)

    5 days, 10 hours ago

    Hi @karinbrenig,

    Could you please try enabling the “Complete deactivation” option in the plugin settings and save the changes? After that, reactivate the plugin and check the issue again.

    If the issue still persists after that, kindly contact us directly via our support form:
    https://cleantalk.org/my/support/open

    Thread Starter karinbrenig

    (@karinbrenig)

    2 days, 10 hours ago

    Hi Andrei,

    thank you for trying to help. Unfortunately complete deactivation doesn’t solve the problem. I still get daily error messages.

    Today they look like this:

    2026-05-30 08:40:42: Scheduled: scanner__launch: “WRONG_SITE_RESPONSE TEST_ACTION FOR RC scanner__controller, ERROR: Connection timed out after 50000 milliseconds”2026-05-30 13:48:37: Scheduled: background_scan: “WRONG_SITE_RESPONSE TEST_ACTION FOR RC scanner__controller, ERROR: Connection timed out after 50001 milliseconds”2026-05-30 12:33:01: Scheduled: firewall_update: “PROCESS FILE: failed to read file contents: https://apix11.cleantalk.org/store/secfw_data_b9487c4e2724f2f1342fba530c805eb7.0.csv.gz”

    Any ideas what I could do?

    Thank you for your help.

    Best regards

    Karin Brenig

    Plugin Support sergecleantalk

    (@sergecleantalk)

    2 days, 9 hours ago

    We received a CleanTalk ticket #54067 from you. Let’s continue there.

Viewing 3 replies - 1 through 3 (of 3 total)

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