Hi @thsk991,
Thank you for reaching out!
Please send us the troubleshooting text, which you can copy from the “Advanced” tab of the plugin, in the “Troubleshooting” box, by clicking “Copy to clipboard,” so we can assist you further. Insert it into Pastebin, and send us the URL please: https://pastebin.com/
https://snipboard.io/BbziPU.jpg
https://snipboard.io/qX3sQu.jpg
Feel free to write us, if you need further assistance,
Trustindex SupportTeam
Same issue here! For last month or 2.
Sends are there apparently as show in plugin.
But 0 opens and 0 clicked when my normal open rate is 80% or so.
Something definitely wrong!
I have the same problem….
Hi @kukacmolnar and @mobilecenter ,
Thank you for reporting the error.
Please send us the troubleshooting text from the ‘Troubleshooting’ tab of the plugin to support@trustindex.io, so we can further investigate.
We look forward to your email!
Best,
Trustindex Support Team
