Critical error after installing Event Tickets

  • ntone

    (@ntone)


    6 days, 2 hours ago

    I installed The Events Calender, works great, but I can’t see RSVPs. I saw the “install Event Tickets to see RSVP” notice , clicked the button, and get a critical error.

    I use the Kadence theme, WP is up to date.

    The page I need help with: [log in to see the link]

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  • Plugin Support tristan083

    (@tristan083)

    2 days, 18 hours ago

    Hi @ntone ,

    Thank you for reaching out.

    A critical error is normally associated with a PHP error log behind the scenes. If you have WordPress debugging enabled (see How to Enable Debugging in WordPress), it’d be great if you could share the error log.

    On the other hand, since you’re seeing the “Install Event Tickets to see RSVP” message, you may not have the Event Tickets plugin installed. In this case, you can download the Event Tickets plugin from https://wordpress.org/plugins/event-tickets/ and install it on your site.

    Please feel free to let us know how you go or if you have any further questions/concerns.

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