Widget doesn’t work on front end

  • Resolved stambaughdesigns

    (@stambaughdesigns)


    11 months, 3 weeks ago

    The chat only works for logged in admin users. I’ve selected that the plugin be accessible for guests. I’ve tried toggling the setting on and off, saving, resaving, etc. Nothing works.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    11 months, 3 weeks ago

    Dear @stambaughdesigns,

    Thanks for the topic.

    It looks like the server or another plugin may be restricting requests to admin-ajax.php, which could be causing the issue. Օur development team needs additional information to further investigate your case.

    So, please contact us via this form for further discussion and investigation of the case. Our customer care specialists will check your case and will be happy to assist you.

    Thank you.

    • This reply was modified 11 months, 3 weeks ago by Jasmine.
    Plugin Support Jasmine

    (@hyenokian)

    11 months, 2 weeks ago

    Dear @stambaughdesigns,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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