• Resolved yvonne990

    (@yvonne990)


    On this page when I move the checkmark to an x and go to the bottom of the page to save. I get a red circle with a line. I have tried on obth of my computers and still cannot save. When I go to any page and make changes in yoast seo I cannot save. Can you assist me

    The page I need help with: [log in to see the link]

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  • @yvonne990 This issue may be being caused by another plugin or theme interfering with the operation of the Yoast SEO plugin, so we would first recommend performing a conflict check. The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen https://wordpress.org/themes/twentynineteen/.

    Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin https://wordpress.org/plugins/health-check/. This plugin allows you to run a conflict check without affecting normal visitors to your site. As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/.

    Can you please inform us of the results by replying to this email, so we might be able to help you solve this issue?

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 2 replies - 1 through 2 (of 2 total)

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